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17.9.2024 | Last updated: 30.9.2024

17 min read

What Swedish companies look for in a payment hub solution?

Executive summary:
Seamless bank and system connectivity, automated payment fraud prevention, and cash flow control - What are the tech-savvy and fast-to-scale Swedes looking for in a payment hub solution? In a recent interview, Nomentia's Helene Cardelli shared the trends and requirements of payment process harmonization for businesses in Sweden. Multinational or operating in a single market, SMEs and large enterprises can benefit immensely from adopting a payment hub solution, which gives them greater control over their cash flows, improves transaction accuracy, and enhances their ability to quickly adapt to the changing business landscape. Swedish businesses look to payment hubs to free treasury and cash management professionals to focus on more value-added tasks, which all companies should aspire to.
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What features Swedish companies prioritize when considering a payment hub solution?

For many, Sweden is a synonym for forests, lakes, meatballs, and affordable furniture. Others, more in tune with what has actually been going on in the Nordics in the past few decades, and in the Scandinavian Peninsula in particular, know Sweden as a highly digitalized and technologically advanced country where businesses are open to adopting innovative solutions that can improve efficiency and transparency as they engage in international trade and exports.

As global market conditions continue to evolve, Swedish companies with a cross-border footprint are increasingly facing a myriad of challenges in their global operations. These include navigating diverse regulatory environments across several countries and sometimes even continents, managing multiple currencies, and adapting to varying banking practices and payment systems.

"For Swedish companies, the strategic advantage of a payment hub solution lies in its ability to provide real-time visibility and control over cash flow, crucial for managing international operations." - Helene Cardelli, Solution Consultant, Nomentia

For an increasing number of Swedish businesses, a payment hub solution, a centralized system to streamline and manage all aspects of their corporate payment processing across different regions or subsidiaries of a company, is the very thing they need. These payment hub solutions consolidate and integrate cross-border payment operations and enhance efficiency while maintaining compliance with stringent data privacy, banking, and security regulations that present significant hurdles in their global expansion strategies.

What is a payment hub solution

We had the privilege of sitting down with Helene Cardelli, a seasoned solution consultant at Nomentia with over 20 years of experience in treasury and cash management. She shared valuable insights on what Swedish companies find most beneficial when centralizing their cash management and payment processes with payment hub solutions.

Meet Helene Cardelli: A trusted expert in cash and treasury management

Meet Helene Cardelli: A cash and treasury management expert

A solution consultant from Nomentia's Stockholm office, Helene Cardelli knows the ins and outs of not just treasury and cash management but also accounting. With her extensive background both in cash and treasury management, Helene has firsthand experience in the needs and wants of cash managers and treasurers alike, both on the customer side the spectrum, but also as a consultant helping businesses to implement centralized, integrated cash management systems and payment hub solutions across all industries, sectors, and sizes.

Helene-Cardelli

 

Payment hub solution essentials

All businesses, no matter their size or industry, must make payments. While a payment hub solution is not the only option available to centralize payment processes for companies with a multinational footprint, it offers significant advantages when compared to non-purpose-built or AP automation solutions that attempt to streamline the process of managing a company's bills and payments.

Payment hub solution essentials

The most common choice for corporate payments is a banking portal where companies set up their transfers, like an invoice or a salary payments, which then requires verification by someone in the finance or accounting team logged into the company's online banking portals and setting up a transaction that corresponds with this data. Times that by as many banks as the company has in order to minimize the risk of having cash in one account at just one bank, and you can imagine how managing payables in any kind of uniform, let alone a safe way, quickly becomes something of a pipe dream.

"A payment hub serves companies centralizing and streamlining payment processes to enhance efficiency and reduce costs." - Helene Cardelli, Solution Consultant, Nomentia

Swedish business needs for global payment hub solutions

The needs that digital and centralized corporate payment solutions like a payment hub serve tend to vary from country to country or company to company, but if there is something that separates the Nordics from central Europe or the DACH region, for example, it is the extent of digitalization of banking relationships.

The banking sector in Sweden is well-developed and characterized by stability, technological advancement, and strong regulatory frameworks. Swedish businesses benefit from close and responsive cooperation with domestic banks due to the relatively smaller scale of Nordic banks. This closeness fosters proactive and advanced digitalization of corporate cash management, banking, and payment processes. In comparison, the banking sector in Central Europe (e.g., Germany, Austria, Switzerland) is diverse, with each country having its unique characteristics but sharing some common trends. Countries like Germany and Austria are regulated by their respective financial supervisory authorities and the European Central Bank for Eurozone members.

"For multinational companies, harmonizing payment processes through a centralized hub mitigates fraud risks and standardizes payment methods globally." - Helene Cardelli, Solution Consultant, Nomentia

While Central European banks are rapidly advancing in digital banking, the pace varies by country. Germany and Switzerland have strong fintech sectors, but overall, the region is seen as lagging slightly behind the Nordics in terms of digital adoption. Sweden leads in digital banking innovation and adoption compared to Central Europe, which, while still advancing, has a more traditional banking structure, especially in countries like Germany and Austria. Swedish banking is more concentrated, with a few large players dominating the market, whereas Central Europe has a mix of large international banks, smaller regional banks, and strong financial centers, as well as regions with emerging market characteristics. Understanding the regional effects on payment processes is the key to unlocking enterprise-wide improvements.

Looking at payments in Sweden

Sweden’s payment landscape is a reflection of the country’s commitment to digitalization and innovation in financial systems. With one of the most advanced digital payment infrastructures globally, Sweden stands out for its seamless integration of technology into everyday transactions.

Historically, cash and paper-based transactions have been on the decline, with digital methods becoming the norm. This shift is supported by a robust array of digital payment solutions, each contributing to the country's reputation as a leader in financial technology.

Payment hub solution features

Sweden’s advanced digital payment infrastructure and real-time payment systems significantly influence Swedish companies' interest in payment hubs and centralization. The high level of digital integration and the introduction of real-time systems have made centralized payment hubs more attractive options to businesses. Because centralized payment hub solutions offer better visibility and control over financial flows, they are becoming increasingly crucial for businesses operating in a fast-paced digital economy. So, what do Swedish companies look for in a payment hub?

Payment hub requirements of Swedish businesses

Payment hub key features

When considered purely from a payment process improvement perspective it would be easy to argue that payment hub requirements of Swedish businesses differ very little from the requirements of any other business. In general, payment hub solutions should integrate seamlessly to banks, treasury, and ERPs. They should increase visibility and control over cash flow and financial operations, but also reduce operational costs. All this is as true in Sweden as it is anywhere else. Some things, however, get more emphasis.

Automation is a top payment hub requirement

Payment hub solution automation

The top-ranking requirement for payment hubs in Sweden is automation, no question. Considering the openness to new technologies and the already high digitalization level of the nation's wider society, it's by no means a surprise that Swedish companies are looking to automate their payments more or less completely. A global payment hub solution that brings all payment files from banks and systems together while automatically converting payment files allows centralized, end-to-end control over payment cycles company-wide. Unifying payment processes through automation not only supports compliance with finance policies but also ensures the reliability of payment data, which further improves resilient cash management. As consolidating payments on one integrated central payment platform improves cash visibility, it also frees treasury and cash management professionals to focus on more value-added tasks. Concentrating on financial analysis or overseeing complex problem-solving and risk management tasks instead of routine payment processing allows employees to contribute more significantly to the company's strategic objectives.

Choose a payment hub for improved security

As the digital landscape for Swedish companies has expanded, it has streamlined cash management processes and facilitated global business integration. However, this increased digitalization has also introduced new risks, like hacking and phishing, where cybercriminals exploit vulnerabilities to steal financial information. Additionally, internal threats like employee fraud and misuse of access for financial misconduct are on the rise. Given these challenges, it’s clear why Swedish businesses are turning to payment hubs for enhanced payment security. Robust security measures ensure the integrity and confidentiality of financial transactions, which is essential for compliance and safeguarding sensitive data. Payment hubs that offer features like rules to prevent accidental double payments, anomaly detection, and real-time notifications are becoming increasingly crucial for safeguarding against both internal and external fraud. In today's digital environment, robust security is essential not only for compliance and resilience but also for maintaining trust with customers, vendors, and other stakeholders.

The implementation process is the key

Payment hub solution implementation

In addition to security, Swedish companies looking into centralizing their payments with a payment hub are placing significant emphasis on ease of implementation due to their heightened awareness of the costs associated with poorly executed projects. In a highly digitized environment, these companies understand that inefficient or disruptive implementations can lead to frequent transaction failures and delays, which directly impact business operations. Seamless integration with existing systems is crucial to avoid operational disruptions and inefficiencies that can derail workflows and productivity. Also, effective data handling is essential to ensure accurate reporting and financial management; any lapses in this area can result in costly financial discrepancies and misinformed decision-making. Most critically, the potential for increased operational costs due to inefficiencies and error management underscores the need for a smooth implementation process. As such, Swedish businesses are meticulously evaluating how easily a payment hub can be integrated into their existing systems to prevent these costly pitfalls and ensure a streamlined transition, and rightly so.

Customer support for payment hub success

Support is a crucial factor for Swedish companies selecting a payment hub because it ensures that any issues encountered during implementation and operation can be promptly addressed. Reliable support helps to resolve technical problems quickly, minimizing downtime and maintaining smooth payment processing. Comprehensive support services also assist with integrating the payment hub into existing systems and adapting to evolving business needs. Additionally, ongoing support is essential for keeping the system updated with the latest security features and compliance requirements. Practical support ultimately contributes to a more stable, efficient, and secure payment environment, aligning with the company's operational goals and safeguarding its financial operations.

While the benefits of a payment hub are simple enough to understand and justify when the scale of operations reaches a certain level, making a true business case for a payment hub requires some degree of understanding of….

Why are Swedish companies looking for payment hub solutions?

Tech-savvy and progressive, especially when it comes to their approach to business, Swedish companies operate in a highly digitalized economy where efficiency and agility are crucial. Known for their fast-to-scale and global-first attitude, Swedish firms do not shy away from expanding their reach internationally. Growing cross-border understandably increases the complexity of their payment processes and creates pressure for a centralized platform for managing diverse payment methods, channels, currencies, and geographies.

A payment hub addresses this challenge by offering a unified interface that consolidates payments, reduces transaction costs, and mitigates risks associated with currency fluctuations and regulatory compliance. By adopting such solutions, companies can achieve greater control over their cash flows, improve transaction accuracy, and enhance their ability to quickly adapt to new payment trends and technologies. This strategic move not only supports their operational efficiency but also aligns with their commitment to innovation and global market competitiveness.

Payment hub is not only for large corporations

A payment hub solution is far too often seen as something that only supports large multinational corporations in reaching their cash management centralization goals. As we’ve discussed extensively elsewhere (LINK TO ARTICLE), the benefits of a payment hub for large enterprises and SMEs can differ significantly due to their distinct operational scales and needs. For large enterprises, a payment hub provides a centralized system to manage numerous payment channels and partners, offering enhanced efficiency and control over high transaction volumes. These enterprises benefit from advanced features like sophisticated fraud detection, extensive reporting capabilities, and integration with global payment networks, which streamline complex operations and ensure compliance across various regions.

A payment hub may not be needed in the following scenarios:

Single market operations: If a company operates solely within one country and handles a limited volume of transactions, the complexity and benefits of a payment hub may not be justified. It must be mentioned, though, that in highly digitalized economies like Finland, for example, businesses are still opting for payment hubs rather than relying on their online banks.

Minimal cross-border transactions: Companies that operate in a single region with minimal international transactions might not benefit from the global reach and multi-currency features of a payment hub. If cross-border operations are limited or nonexistent, simpler payment solutions could be adequate.

Simple payment processes: For businesses with straightforward payment needs and few payment channels, the integration and functionality of a payment hub might be excessive.

Low transaction volume: Companies with low transaction volumes may find that the cost of implementing and maintaining a payment hub outweighs the benefits.

Limited growth prospects: Businesses that do not anticipate significant expansion or scaling of their operations may find that the investment in a payment hub does not align with their long-term plans. If growth projections are modest, simpler solutions might suffice.

Frequently asked payment hub questions

Nomentia payment hub solution for Swedish companies

A payment hub solution is a critical building block of modern cash management. Asking the right questions helps to choose the right one.

How does Nomentia's payment hub solution integrate with our existing ERP, accounting, and banking systems?

Seamless payment hub integration ensures that businesses can automate payment processes without the need for manual data entry or complex workarounds. It reduces errors and enhances efficiency. Nomentia Payments integrates smoothly with any bank, ERP, or banking system.

Can Nomentia’s payment hub solution handle multi-currency and cross-border payments?

For companies dealing with international transactions, handling multiple currencies and cross-border payments is crucial to ensure smooth global operations and Nomentia’s payment hub solution handles multi-currency and cross-border payments with ease.

Can Nomentia’s payment hub solution automate payment approval workflows, and can these workflows be customized?

Customizable approval workflows help businesses maintain control over payments while streamlining the process and ensuring compliance with internal policies, which is a core functionality of Nomentia's payment hub solution.

We operate in only 2-3 countries. Is a payment hub right for us?

A payment hub can still be beneficial even if your operations are limited to 2-3 countries. Improvements in security alone make a valid argument for a payment hub, even for businesses with manageable geographical footprints, but cost savings from automation and process optimization are also something to consider.

Does Nomentia’s payment hub support real-time payment processing and reconciliation?

Real-time processing and reconciliation provide immediate visibility into payment status, enabling businesses to manage cash flow and accounts more effectively, which is why Nomentia’s solutions support them.

We operate in +50 countries. Can Nomentia Payments handle that?

Yes, Nomentia Payments can handle operations in over 50 countries. In fact, Nomentia has processed transactions in over 80 countries and supports more than 60 different currencies. Our payment hub solution is a robust one for managing global payments, ensuring compliance, and maintaining security across multiple regions.

Can Nomentia’s payment hub solution restrict user access based on roles and permissions?

Role-based access control in Nomentia’s payment hub solution ensures that users only have access to the functions necessary for their role.

What is the typical implementation timeline for Nomentia’s payment hub solution?

Nomentia’s payment hub implementation timeline depends highly on the customer’s readiness and needs. At its swiftest, the payment hub can be up and running in weeks.

Is there a sandbox or testing environment available during the implementation?

Thorough testing is an integral part of Nomentia's payment hub solution implementation, and it allows businesses to test the payment hub before going live.

 

 

 

 

Payment hub solutions for Swedish businesses

Regardless of their size or global footprint, Swedish companies—whether large multinationals or those operating in a few countries—benefit significantly from payment hubs. While their needs may vary based on industry and scale, these companies consistently seek to automate payment operations, enhance payment security, and ensure ease of implementation.

Talk to a local professional

For Swedish companies seeking a payment hub solution, the most effective support comes from local professionals like Helene Cardelli or other members of Nomentia's team in Sweden. Nomentia experts combine extensive industry knowledge and technological expertise with firsthand experience in tackling the challenges of cash management and treasury digitalization. Our local professionals provide invaluable insights into banking, communication standards, regulatory frameworks, and compliance requirements across various jurisdictions, which ensures seamless integration and operational efficiency. Their understanding of regional nuances and practical solutions further optimizes cross-border corporate payment processes. Feel free to contact Helene or other team members to explore how we can support your needs.

Payment hub - main banner

Nomentia Payments is a global payment hub that offers centralized control over end-to-end payment cycles, optimizing cash management and minimizing financial fraud risks. By automating payment processes, businesses can improve day-to-day operations, whether processing payments locally or globally. 

Nomentia is a leading provider of payment hubs for large enterprises, highly esteemed by its customers for several critical reasons. Nomentia has delivered adaptability, speed, and a profound understanding of industry needs to cash management professionals and treasury teams.

Customers particularly value Nomentia's user-friendly interface and comprehensive functionality. As one reviewer noted:

"Nomentia's intuitive design makes it easy for our team to manage cash effectively." 

A key feature of Nomentia is its flexibility. Customers appreciate its ability to meet individual business requirements, whether by providing transparency in payment processes or offering custom solutions for payment approvals. 

Nomentia's modern interface and user-friendly design make it accessible to all users, regardless of their technical expertise. Additionally, its cloud-based solution ensures security and connectivity, enabling enterprises to manage their finances confidently. 

For large enterprises, Nomentia's payment hub is a transformative tool to centralize payment operations. It automates invoices, integrates seamlessly with ERP systems, and centralizes cash management, offering visibility and control over payments and bank accounts. By providing agile banking systems and secure payment processes, Nomentia empowers large enterprises to manage their finances efficiently, regardless of their size or complexity.

Read more customer reviews at G2.

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